Ford Motor Company is recalling approximately 1.1 million Ford and Lincoln vehicles due to a software issue affecting the rearview camera functionality. The National Highway Traffic Safety Administration (NHTSA) has indicated that this malfunction may lead to a frozen camera display when drivers engage the reverse gear, potentially heightening the risk of crashes. While Ford has not reported any injuries associated with this problem, there is at least one documented minor crash allegedly linked to the software error. The recall covers a range of popular models from 2021-2024.
| Article Subheadings |
|---|
| 1) Overview of the Recall |
| 2) Affected Models |
| 3) Repair Process |
| 4) Previous Recalls and Penalties |
| 5) Owner Support and Resources |
Overview of the Recall
The latest recall by Ford Motor Company affects a substantial 1,075,299 vehicles due to a software malfunction within the rearview camera system. According to the NHTSA’s report issued on May 9, a frozen image display from the rearview camera while reversing could mislead drivers regarding their surroundings, increasing the potential for accidents. As the company addresses this issue, officials underscore the seriousness of the malfunction, even though Ford is not currently aware of any injuries linked to the defect.
The NHTSA encourages vigilance among vehicle owners, as the repercussions of a malfunctioning rearview camera can be dire. The organization is actively monitoring the situation, urging affected drivers to stay updated and take necessary precautions while operating their vehicles. At present, one minor crash has been reported as a result of this software error; however, further investigations may reveal additional incidents related to the recall.
Affected Models
The recalled vehicles span a wide array of models from Ford and Lincoln. Specifically, the recall includes various versions of the Ford Bronco, F-150, Edge, Expedition, Transit, Mach-E, Escape, F-250, F-350, F-450, F-550, F-600, Ranger, and Mustang, all produced between 2021 and 2024. The Lincoln models under recall comprise the Nautilus (2021-2023), Navigator (2022-2024), and Corsair (2023-2024).
Such a broad recall suggests that the software flaw may be fundamental to several newer models, highlighting the challenges manufacturers face as technology becomes increasingly complex. Vehicle owners excited about advanced features may experience setbacks, reflecting the essence of modern car technology and the importance of software reliability.
Repair Process
Ford has outlined an efficient repair process for affected vehicle owners. The remedy involves updating the vehicle’s accessory protocol interface module (APIM) software. Owners can expect the update to be available free of charge either through in-person visits to authorized Ford or Lincoln dealerships or via over-the-air updates.
According to Ford, notifications regarding the recall will begin mailing to vehicle owners on June 16, alerting them to the rearview camera issue. Once the remedy is finalized, a follow-up letter will provide details on how to proceed with the necessary updates. These updates are expected to be rolled out between July and September, providing a timeline for anxious owners wishing to resolve the issue swiftly.
Previous Recalls and Penalties
This recall is not an isolated incident for Ford; it marks one of several recalls the automaker has initiated in recent years. Just prior to this recall, Ford took action to address issues with roughly 274,000 Lincoln Navigator and Ford Expedition vehicles due to a poorly installed front brake line that risks compromising braking performance. The NHTSA’s oversight of Ford has intensified, especially after the automaker faced significant penalties in November 2024.
In that instance, Ford was fined $165 million for its delayed responses in recalling vehicles with faulty rearview cameras and failing to provide complete information to the NHTSA, as mandated by the Federal Motor Vehicle Safety Act. This fine underscores the heightened scrutiny Ford faces and the importance of maintaining transparency regarding vehicle safety.
Owner Support and Resources
Ford’s commitment to supporting vehicle owners affected by this recall includes a direct customer service line. Owners can reach Ford customer service at 1-866-436-7332, using the recall identifier number 25S49 for their inquiries. For additional assistance, the NHTSA also provides a vehicle safety hotline. Owners are encouraged to contact NHTSA at 888-327-4236 (TTY 888-275-9171) or visit their website for more information and updates regarding the recall. Furthermore, the NHTSA reference number for this particular recall is 25V-315.
This collaboration between Ford and the NHTSA ensures that owners have multiple avenues to seek assistance and stay informed about the necessary steps to rectify potential safety risks. The proactive measures being taken illustrate both organizations’ commitment to public safety and vehicle reliability.
| No. | Key Points |
|---|---|
| 1 | Recall affects approximately 1.1 million Ford and Lincoln vehicles due to a software issue with the rearview camera. |
| 2 | Frozen rearview camera image can mislead drivers when reversing, increasing crash risks. |
| 3 | Models affected range from 2021 to 2024, including popular Ford and Lincoln variants. |
| 4 | Ford will offer free updates to fix the software problem either in-person or over-the-air. |
| 5 | The recall highlights Ford’s ongoing challenges with vehicle safety and regulatory compliance. |
Summary
The ongoing recall of Ford and Lincoln vehicles due to a software issue affecting rearview cameras highlights significant concerns about vehicle safety and manufacturer accountability. While the recalls are part of an essential safety check, they emphasize the necessity for continued regulatory vigilance and the importance of prompt communication between automakers and vehicle owners. As the automotive industry progresses, ensuring the seamless integration of technology will remain a priority, prompting both consumers and manufacturers to advocate for reliability and safety.
Frequently Asked Questions
Question: Why is Ford recalling these vehicles?
Ford is recalling these vehicles due to a software malfunction that may cause the rearview camera image to freeze, which could mislead drivers while reversing, increasing crash risks.
Question: How will the software issue be resolved?
The software issue will be resolved with an update to the accessory protocol interface module (APIM) software, which will be offered for free either at Ford or Lincoln dealerships or remotely via over-the-air updates.
Question: When can owners expect to receive notifications regarding the recall?
Affected vehicle owners can expect to receive notification letters about the recall starting June 16, with follow-up letters regarding the remedy expected between July and September.
