Newly released police video provides a detailed account of the Aug. 1 shooting at an In-N-Out Burger in Twin Falls, Idaho, that killed three people and wounded seven others. The footage shows the gunman moving from the restaurant’s drive-thru through nearby streets and public areas as customers, employees, an off-duty Idaho State Police trooper and an armed bystander responded. Police said the suspect acted alone, but investigators have not determined a motive.
Twin Falls Police Chief Matthew Hicks presented the timeline on Aug. 7, saying authorities were withholding the suspect’s name during the briefing to keep attention on the victims. The gunman, identified by police as 24-year-old Chad Williams, died from a self-inflicted gunshot wound after officers pursued him toward a nearby canyon.
| 1) | The attack begins at the restaurant |
|---|---|
| 2) | Responders confront the gunman |
| 3) | The shooting spreads along Blue Lakes Boulevard |
| 4) | Police pursue the suspect toward the canyon |
| 5) | Investigators continue examining the motive |
The attack begins at the restaurant
Dispatchers received the first 911 call reporting an active shooter at 2:29 p.m. on Aug. 1. Police said the gunman entered the In-N-Out drive-thru in Twin Falls and shot employee Ashley Garibay. He then moved forward, left his vehicle and fatally shot customer Christopher Claunch with a handgun.
The police video, which was blurred in places, shows customers and employees fleeing as the attack unfolded. The footage was released to explain the sequence of events and the actions taken by civilians and law enforcement during the emergency.
Responders confront the gunman
Former Twin Falls police officer and Idaho State Police trooper Austin James Scott, known as AJ, ran toward the gunfire. Police said Scott drew his handgun but was pulled into a vehicle by others after suffering severe blood loss, where he received aid.
Police separately identified an off-duty Idaho State Police trooper who was inside the restaurant and helped evacuate employees and customers while searching for the gunman. After retrieving a rifle from his Honda Civic, the gunman exchanged fire with the trooper. A bystander who attempted to assist the trooper and help an injured person inside the restaurant was also shot. Police later clarified that Scott was not the off-duty trooper, correcting misinformation that had circulated online.
The shooting spreads along Blue Lakes Boulevard
After the confrontation at the restaurant, the gunman moved toward Blue Lakes Boulevard. Police said he shot three people who were stopped at a red light, extending the attack beyond the restaurant and into nearby traffic areas.
An armed bystander opened fire, and the gunman ran toward a Tesla charging station. The bystander was previously identified as 35-year-old Jordan Salinas of Kimberly, Idaho. Authorities said the actions of the armed citizen and the off-duty trooper helped drive the gunman away from the restaurant and may have prevented additional casualties.
At the charging station, police said the gunman shot a person inside one Tesla. He then shot Dale Schultz, who died, and wounded Schultz’s passenger in a second Tesla.
Police pursue the suspect toward the canyon
The gunman continued toward the Twin Falls Visitors Center and a nearby trail as officers closed in. People evacuated the visitors center, while three others sheltered inside when he entered the building.
Police said an employee later confronted the gunman on the trail, creating time for other people to escape. Officers pursued him toward the canyon and found him near the edge behind a shopping center. He died from a self-inflicted gunshot wound, and his body fell into the canyon.
After the threat ended, officers returned to assist victims while firefighters, paramedics and other emergency personnel provided medical aid. Police credited bystanders, employees and first responders with helping save lives during the attack.
Investigators continue examining the motive
Police believe the gunman acted alone, but the reason for the shooting remains unknown. Investigators are continuing to review video, witness accounts and other evidence gathered from the restaurant, roadway, charging station, visitors center and trail.
Chief Matthew Hicks said authorities would not use the suspect’s name during the briefing out of respect for the victims and to keep public attention on those who were killed and wounded. The release of the timeline was intended to clarify how the attack progressed and how people responded across several locations.
| Number | Key Point |
|---|---|
| 1 | The Aug. 1 attack began at an In-N-Out Burger in Twin Falls. |
| 2 | Three people were killed and seven others were wounded. |
| 3 | An off-duty trooper, an armed bystander and other civilians confronted the gunman. |
| 4 | The suspect died from a self-inflicted gunshot wound near a canyon. |
| 5 | Authorities have not determined a motive and believe the suspect acted alone. |
Summary
The police timeline shows a fast-moving attack that began at a restaurant and continued across Twin Falls streets and public facilities. Civilians, employees and law enforcement officers intervened while others evacuated or sheltered, and officers ultimately located the suspect near the canyon. The investigation remains active as authorities work to establish why the shooting occurred.
Frequently Asked Questions
When did the shooting occur?
The shooting occurred on Aug. 1 in Twin Falls, Idaho. The first 911 call was received at 2:29 p.m.
How many people were affected?
Police said three people were killed and seven others were wounded during the attack.
What is known about the suspect?
Police identified the suspect as 24-year-old Chad Williams, said they believe he acted alone and reported that he died from a self-inflicted gunshot wound. A motive has not been determined.

