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You are here: News Journos » Business » Retail’s Biggest Event Falls Short of Expectations
Retail's Biggest Event Falls Short of Expectations

Retail’s Biggest Event Falls Short of Expectations

News EditorBy News EditorNovember 28, 2025 Business 6 Mins Read

Black Friday, once characterized by frantic shopping and unbeatable deals, appears to be undergoing a transformation. While retailers still anticipate millions of shoppers, both in-store and online, the landscape of this significant shopping holiday has changed drastically. With many consumers beginning their holiday shopping earlier and a growing preference for online purchases, the traditional door-buster event is losing its luster. Retail experts are observing shifts in consumer behavior, raising questions about the efficacy and appeal of Black Friday’s promotions.

Article Subheadings
1) The Changing Face of Black Friday
2) The Rise of Online Shopping
3) Economic Factors and Consumer Sentiment
4) Black Friday Deals: Are They Worth It?
5) The Future of Black Friday

The Changing Face of Black Friday

Black Friday’s evolution can be traced back to its origins in the 1980s when it became a centerpiece of holiday shopping. Traditionally, consumers would line up outside stores early in the morning, eager to seize limited-time offers. However, a shift has occurred in recent years, fueled by changing consumer habits and the increasing prominence of e-commerce. According to industry experts, the once-coveted experience of rushing into a store for exclusive offers has become less significant as retail strategies adapt.

Today’s shoppers are less inclined to fight over discounts and are increasingly seeking convenience. Mark Cohen, a former retail executive and academic, states,

“The integrity of the event is pretty much gone.”

He notes that consumers are now uncertain about whether Black Friday deals are truly significant, leading to a sense of skepticism about their value. While the allure of deep discounts has not altogether vanished, the consumer experience has shifted to a more leisurely, reflective mode of shopping that emphasizes comfort over chaos.

The Rise of Online Shopping

The surge of online shopping has drastically altered how consumers engage with Black Friday sales. For several years now, data indicates that more people choose to shop online rather than patronize brick-and-mortar stores during the Thanksgiving shopping weekend. The trend became even more pronounced during the COVID-19 pandemic, as consumers turned to e-commerce out of necessity. According to the National Retail Federation and analysis from Placer.ai, online shopping on Black Friday has consistently outpaced in-store purchases.

Retailers are adapting by creating online promotions to capture this shift. Many big names such as Walmart and Target have started launching their Black Friday deals well before Thanksgiving to encourage early shopping and ensure sales figures remain robust. The result has been a dilution of the Black Friday experience as it extends into a multi-day or even multi-week event.

Economic Factors and Consumer Sentiment

Current economic challenges are also affecting how much consumers are willing to spend during Black Friday. Recent research suggests that consumer spending during the ‘Turkey 5’—the shopping span from Thanksgiving to Cyber Monday—has seen a decline. This year, it is estimated that shoppers will spend 4% less than they did in the previous year, according to a Deloitte survey.

This decline can be attributed to various factors, such as inflation and changing sentiments among millennials and Generation X, who report that they are less likely to make a majority of their purchases during the Black Friday sales. Reports from the Bank of America Institute show that these demographics have drastically reduced their holiday shopping intentions. This cumulative financial caution is making retail analysts question the sustainability of Black Friday as we know it.

Black Friday Deals: Are They Worth It?

With skepticism surrounding discounts, many consumers are questioning whether Black Friday deals are truly advantageous. Increasing promotional activity has led consumers to feel that many discounts are misleading. In some cases, retailers inflate their prices before the holiday season only to ‘discount’ them back to normal levels, creating a false sense of savings.

Marketing experts confirm that rampant discounting prior to and during the holiday season has left many buyers feeling jaded and suspicious. As noted by Sonia Lapinsky, the head of a consulting firm specializing in retail, a lack of trust has developed among shoppers regarding the value of the deals they are presented with. The result is a more discerning consumer populace, which may fundamentally change how retailers approach sales promotions.

The Future of Black Friday

The future of Black Friday is uncertain in light of these shifts. Retailers must carefully navigate the balance between creating urgency and maintaining customer trust in their promotional efforts. Experts believe there will still be a day or days of highlighted sales; however, industry representatives stress these promotions will likely be more nuanced and less bombastic than in previous years.

As retail adapts to meet changing consumer behaviors, stores may continue to experiment. Some retailers like Kohl’s and Macy’s have already launched strategies that allow for sales to extend well beyond the traditional Black Friday timeline, offering discounts over the course of the holiday season, rather than focusing on a single day of chaos.

No. Key Points
1 Black Friday’s traditional in-store shopping experience is diminishing due to a rise in online shopping.
2 Consumer skepticism about the authenticity of Black Friday discounts is growing.
3 Economic challenges are resulting in decreased spending during the holiday shopping weekend.
4 Retailers are adapting by launching sales earlier and shifting their focus from single-day events to season-long promotions.
5 The future of Black Friday may involve less emphasis on urgency in promotional strategies.

Summary

In conclusion, Black Friday is undergoing significant transformation driven by shifting consumer behaviors and economic factors. As online shopping takes precedence and skepticism grows regarding discount legitimacy, retailers must adapt their strategies. Future Black Fridays may well be characterized less by chaotic sales days and more by continuous, thoughtful promotions designed for discerning shoppers.

Frequently Asked Questions

Question: How has online shopping impacted Black Friday?

Online shopping has significantly increased in popularity, especially since the pandemic, leading to a decline in foot traffic at physical stores during Black Friday.

Question: Are Black Friday deals still valuable?

Many consumers are skeptical about Black Friday discounts, believing that some prices are artificially inflated before the sales, which can make the deals seem less valuable.

Question: What is the expected spending trend for Black Friday this year?

Reports indicate that consumers plan to spend approximately 4% less during the ‘Turkey 5’ shopping period this year compared to the previous year, reflecting broader economic concerns.

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